Our client is a renowned manufacturer of high-quality roofing products with a legacy built on innovation, quality, and sustainability. With a diverse portfolio that includes asphalt shingles, roofing accessories, underlayment, and waterproofing solutions, they serve both residential and commercial markets. Backed by cutting-edge manufacturing facilities and a robust distribution network, the company is a trusted partner for builders, contractors, and homeowners nationwide.
Despite the client's significant technological investments in manufacturing, their order management process relied heavily on manual intervention. Customers who wanted to prioritize certain sales orders had to call the sales team and share their list of urgent orders. This required the sales team to manually adjust loading dates for approximately 150 orders daily—an inefficient and error-prone process that consumed valuable time and resources.
Rialtes partnered with the client to streamline and digitize their order prioritization process. We developed a custom SAP Fiori app that enabled customers to independently access their open orders and select which orders needed prioritization. Key features of the solution contained:
The implementation of the Fiori app transformed sales order management for our clients, delivering measurable improvements across operations: