Salesforce Agentforce, although a newer addition to the Salesforce ecosystem, is making rounds, particularly in organizations that deal with large teams of agents, such as sales agents, customer service representatives, and field service personnel.
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As businesses scale, the complexity of managing customer interactions multiplies, driving the need for more intelligent and streamlined support systems.
Tools like Agentforce are redefining how we view digital assistants, bringing distinctions between Agents, Copilots, and Bots to the forefront.
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A leading private university in North America with over 25,000 students and multiple academic programs across undergraduate, graduate, and continuing education divisions.
A prominent global automotive car manufacturer, known for its innovation and high-performance vehicles, was facing challenges with its legacy warranty management system.
A renowned global automotive manufacturer, recognized for its cutting-edge vehicles, faced significant challenges with their outdated dealer portal.
A leading manufacturer of high-quality roofing solutions designed to protect what matters most.
