A renowned global automotive manufacturer, recognized for its cutting-edge vehicles, faced significant challenges with their outdated dealer portal. Built on a legacy .NET framework, the portal struggled to keep up with modern business needs, hindering dealer engagement, sales processes, and operational efficiency. The client sought a powerful, scalable solution to optimize dealer interactions, streamline workflows, and enhance overall performance across its vast network of global dealers.
The client’s legacy dealer portal posed several critical obstacles that impacted their business growth:
To address these challenges, Rialtes, a global leader in AI-powered digital transformation, partnered with the automotive manufacturer to deliver AutoSense, a next-generation dealer management platform built on the robust Salesforce Experience Cloud. Rialtes took a customer-centric approach, running design workshops, creating a detailed agile development plan, and delivering an innovative solution through sprint-based development.
By leveraging AutoSense, Rialtes successfully transformed the automotive manufacturer’s outdated legacy dealer portal into a modern, scalable, and efficient solution that empowered their dealers and streamlined internal operations. With Salesforce Experience Cloud and SAP S/4 HANA integrations, AutoSense delivered a superior dealer management experience, providing real-time data, operational efficiencies, and a seamless user interface. This transformation not only enhanced the client’s dealer engagement but also positioned them for continued growth in an increasingly competitive automotive market.