A global medical technology leader that designs and manufactures life-saving cardiovascular and endovascular products such as pacemakers, defibrillators, and remote patient monitoring systems. The company's mission is to enhance and extend the lives of patients with heart and blood vessel conditions through advanced innovation and patient-centric care.
The prior authorization process, a critical step in patient treatment, was a major bottleneck in the company’s healthcare delivery and revenue cycle operations.
To streamline and digitize the prior authorization process, Rialtes developed a Salesforce-based solution using Salesforce Health Cloud that connected hospitals, healthcare providers, patients, and insurers within a unified digital workflow.