Medical Devices

Transforming Medical Device Innovation & Compliance

Rialtes Life Sciences & Medical Devices Solutions

In today’s fast-evolving Medical Device industry, companies are under immense pressure to innovate faster, improve patient outcomes, ensure regulatory compliance, and manage complex global supply chains. At Rialtes, we bring deep domain expertise in Medical Devices, SAP S/4 HANA, Salesforce Life Sciences Cloud, and AI-driven solutions to deliver end-to-end consulting, advisory, implementation, integration, and post-go-live services that help medical device companies accelerate their growth while staying compliant and patient-centric.

With offices in the United States, Canada, India, and Singapore, Rialtes operates as a global partner equipped to solve real-world challenges with next-generation digital solutions.

Thought Leadership:

Helping Medical Device Companies Move from Compliance to Competitive Advantage

Rialtes focuses on bringing together strategy, technology, and patient-centric design, helping Medical Device companies:

Deliver compliant and seamless patient journeys from device prescription to outcome tracking.
Integrate clinical, supply chain, and sales operations into a unified digital ecosystem.
Leverage AI for proactive monitoring, predictive maintenance, and improved device performance.
Accelerate time-to-market for innovative medical devices through agile, compliant processes.

Why Partner with Rialtes for Medical Device Transformation

Deep expertise in Salesforce Life Sciences Cloud and SAP S/4 HANA.

Proven ability to integrate AI, IoT, and real-time data into medical devices ecosystems.

End-to-end compliance, quality, and patient-centric frameworks.

Global delivery with local expertise in regulatory markets.

Proprietary tools like RialChat and Agentforce for real-time engagement.

Top 4 Critical Challenges Facing the Medical Device Industry Today

Regulatory Compliance & Quality Management

Navigating complex, evolving global regulations.
Difficulty in managing documentation, traceability, and audits.
Integrating quality management and corrective action systems (CAPA).

Supply Chain Complexity & Order Fulfillment

Disconnected systems for inventory, manufacturing, and order management.
Struggles with tracking serialized medical devices across geographies.
Managing recalls and returns with compliance and efficiency.

Clinical Trial & Patient Outcome Tracking

Inadequate tools for end-to-end clinical trial management.
Limited real-time data on device performance and patient outcomes.
Challenges in patient engagement and post-market surveillance.

Remote Monitoring & AI-Powered Predictive Insights

Lack of real-time patient data from implanted or wearable devices.
Missed opportunities to predict failures or adverse events.
Inability to optimize device performance based on real-world usage data.

End-to-End Expertise in Salesforce Life Sciences Cloud & SAP S/4 HANA for Medical Devices

Salesforce Life Sciences Cloud

Powering Patient and Provider Journeys

360° view of patient, provider, and care team interactions.
Clinical trial management integrated with patient support programs.
Real-time complaints and adverse event management.
Secure and compliant field service and device tracking.

SAP S/4 HANA for Medical Devices

Operational & Financial Backbone

Manufacturing and batch production control.
Serialized inventory and global traceability.
Integrated quality management and regulatory documentation.
Order-to-cash processes connected to Salesforce for full visibility.

AI-Powered Transformation

Driving Innovation in Medical Devices

Key AI Impact Areas:

AI-driven patient monitoring for real-time risk alerts.
Personalized recommendations for device adjustments or upgrades.
AI-powered analytics for regulatory submissions.
Predictive analytics for supply chain optimization.

Benefits of AI in Medical Devices:

Enhance early risk detection and patient safety.
Improve device reliability and performance with predictive insights.
Streamline regulatory compliance and reporting.
Enable personalized patient support through AI-driven engagement.

Patient Trial & Outcome Management

Connecting Patients, Providers, and Data

Integrated Salesforce Life Sciences Cloud for trial participant tracking, engagement, and compliance.
Mobile apps and portals for patient-reported outcomes and real-time feedback.
AI-enabled insights for trial progress, adverse events, and compliance trends.
Data pipelines from trial data to regulatory submission readiness.

Patient outcomes drive product innovation — Rialtes makes that connection seamless.

Integrated Order Management with SAP & Oracle ERP

Unified view of orders, inventory, and fulfillment.
Automated compliance checks and documentation.
Integration with Salesforce for real-time sales and field service updates.
Recall and return management workflows embedded with regulatory requirements.

From manufacturing to delivery — Rialtes keeps the supply chain connected and compliant.

Mobile Apps for Patient-Reported Outcomes

Empowering Real-Time Patient Feedback

Self-service portals for monitoring device usage.
AI-driven insights based on patient-reported data.
Real-time alerts for device malfunctions or patient needs.
Integration with field service teams for rapid response.

Putting power in the hands of patients for better outcomes and safer devices.

Remote Device Monitoring

Delivering Real-Time Device Insights

IoT-enabled device connectivity.
Predictive maintenance alerts for early intervention.
Usage pattern analysis to improve device design.
Compliance-ready data collection and reporting.

Better data, better devices, better patient lives.

Salesforce Agentforce

Revolutionizing Medical Device Sales & Services

Agentforce is a game-changing Salesforce solution that enables Medical Device sales and service teams to manage complex sales cycles, compliance, and patient interactions seamlessly on a single platform. Rialtes has a strong Agentforce practice, deeply aligned with Medical Device and Life Sciences industry needs.

How Agentforce Empowers Medical Device Companies:

Automates medical device sales processes, including complex approvals and contracts.
Empowers field service teams for faster device maintenance and replacement.
Enables case management for patient complaints and adverse events.
Provides real-time device tracking and warranty management.
Connects sales, service, and compliance teams in a single interface.

Agentforce delivers a connected, compliant, and patient-first approach to sales and service in Medical Devices.

Real-Time Communication with RialChat

WhatsApp Integration for Medical Devices

RialChat, our WhatsApp integration solution, brings instant patient, provider, and field service communication:

Appointment scheduling and follow-ups.
Automated device usage reminders and troubleshooting.
Direct patient feedback and issue reporting.
Secure document and image sharing for support cases.

Stay connected with patients and providers on the channel they trust.